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GRP > Support > Account

 

// F.A.Q.

01-01-0001

I forgot my password.

If you cannot remember your password you have 2 procedures that you can follow:

On our website

1. Log in to your Uplay account by clicking on 'Log In' at the top right corner of the page.
2. Enter your username and click on 'Forgot your password?'

Account - Forgotten Password (Website)

You will receive an e-mail to the address associated with your Uplay account with instructions on how to reset your password.


In game

Launch the game and click on "Forgot my password" on the login screen:

Account - Forgotten Password (Game)

Your internet browser (Interent Explorer is required) will open a new window and you will face the same “Forgotten Password?” page above.

1. Ensure that you enter the e-mail address link to the Uplay account you wish to reset the password.
2. Prove you are human by entering the captcha (you can change the captcha if it's not readable enough).
3. Press on "Submit".
4. Check your e-mail inbox for the reset link.
5. In the e-mail you have received click on the link.
6. In the new window change your password and press "Submit".




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