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GRP > Support > Billing

 

// F.A.Q.

01-01-0001

I purchased GC or AAA but nothing has appeared in my account! What should I do?

The payment process normally takes around 30 minutes. If you still have not received the Ghost Coins (GC) or Athena Armory Access (AAA) pass after this period, please close the game and the launcher, then restart the game and check if they have appeared.


Sometimes the banks put the transaction on hold if it is a new type of transaction. In this case, it may take up to several hours before the GC or AAA appears in the game. If in doubt, you can call your bank to check the status of your payment.


If, however, you still have not received your GC or AAA pass, please send us a screenshot of your purchase confirmation email (with the order number visible) through our Customer Support ticketing system on the link at the bottom of this page.

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