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// F.A.Q.


Error message 'Microsoft Visual C++ Runtime Library'.

16387 - Runtime Error [370*214]

If you receive this error "Microsoft Visual C++ Runtime Library" while playing please click on the "OK" button so your report can be sent to the developers immediately. Please do this every time you receive such an error. The more reports we receive, the easier it will be to find a solution for your problem.


Currently, we do not have a solution for the issue and our developers are working on fixing the problem as soon as possible. However, an update or some troubleshooting might help to reduce the amount of crashes.


Please contact Customer Support, if this problem is occurring constantly. You can do this by selecting the 'Contact Us' link at the bottom of this page. Please provide as much detailed information as possible along with your san-tool file.

Please follow the instructions here to send us the san-tool file.


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