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// F.A.Q.


When I click on Start Game on the launcher, the blue skull appears and then nothing happens.

Laptops with Intel i3, i5 and i7 processors have integrated graphics cards. By default Windows uses the Intel HD graphics card as the default display device, which cannot be changed. However under the NVIDIA Control Panel (NVIDIA Control Panel > Manage 3D Settings) you can specify if you want applications to run using the Intel HD Graphics Driver or NVIDIA device.


Make sure the game Ghost Recon Online launches with NVIDIA Graphic card.


If you are encountering this issue but you do not have an Intel processor, please send your SAN-Tool to the Customer Support Team by selecting the 'Contact Us' link at the bottom of this page. Please provide as much detailed information as possible along with your san-tool file.

Please follow the instructions here to send us the san-tool file.


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