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// F.A.Q.


Dialogue boxes "Engine Assertion Failed / Exception detected by Bloomberg".

If you receive the error message "Engine Assertion Failed/Exception detected by Bloomberg", this means that a detailed error report has automatically been created concerning the problem that you have encountered. Please click on to the "OK/Send" button, so your report can be sent to the developers immediately. Please do this every time you receive such an error. The more reports we receive, the easier it will be to find a solution for your problem.

Please contact Customer Support, if this problem is occurring constantly. You can do this by selecting the 'Contact Us' link at the bottom of this page. Please provide as much detailed information as possible along with your san-tool file.

Please follow the instructions here to send us the san-tool file

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