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// F.A.Q.

01-01-0001

Error message behind the game logo (blue skull).

16392 -Error message behind the blue skull []
This error can occur when your DirectX library does not contain all elements needed for the game. Please download and install DirectX End-User Runtime to solve this problem. You can download this by clicking here.

Please contact Customer Support, if this problem is occurring constantly. You can do this by selecting the 'Contact Us' link at the bottom of this page. Please provide as much detailed information as possible along with your san-tool file.

Please follow the instructions here to send us the san-tool file:

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